Blog

When Customer Experience Comes Back to You I Call It “ReciproCXity”

10/08/2026

By: Cathy Droz – Founder- HER Certified I talk about Customer…

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Teaching Teens How To Drive… With a Permit !

09/30/2026

A GRANDPARENT’S PERSPECTIVE… By Cathy Droz I’ve test-driven over 700 vehicles…

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Desert Driving Safety: Tire Tips for Rain, Monsoons, and Arizona Roads

09/30/2026

5 Desert Driving Safety Tips from HER Said / HE Said…

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DUCK DUCK JEEP

09/30/2026

One Woman’s Idea … turns in to a Movement By: Cathy…

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What New York City Gets Right: Customer Service vs Customer Experience

09/30/2026

What restaurants, hotels, street vendors and even New York City police…

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How to Negotiate a Holiday Car Deal Without a Man in the Room

09/08/2026

The holidays aren’t just good for gift shopping. They’re one of…

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